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The Dalesbridge Campsite & Cabins; COVID – 19 Site Guidelines & General Rules

Please contact us before you book groups bigger than 25 people or 5 pitches

Please do not call only email via info@dalesbridge.co.uk or via the booking messenger app 

ISOLATION Terms: Covid is now a known event like other illnesses and refunds will not be issued for stays that are canceled due to isolation or positive tests. We recommend you include UK/camping holidays on your travel insurance policy and we can gladly provide cancelation invoices for your paper work. 

If you do need to cancel due to track and trace isolation or positive test then we will do our best to move your dates but availability can not be guaranteed, we will need copies of Track and Trace isolation paperwork to make the transfer. For group bookings this will only be a transfer for the party affected by the solation / positive test. 

If you need to contact us about a covid cancelation - please email us with details on info@dalesbridge.co.uk

Updated 20th July 2021

 

Now things are more relaxed in terms of legal restrictions we ask that you still be considerate of others with regards to distancing indoors, handwashing and mask wearing if applicable or desired. We will have separate rules for the bar and the team will inform you accordingly at the time.

Shared wash facilities

  1. Shared toiles are open

  2. Shared Showers are open. Please bear in mind there may be queues at busy times so you may wish to shower later in the day. 

  3. There will be guidelines on cleaning, some materials provided in the showers

  4. Where possible please use your own onboard facilities. 

  5. We reserve the right to close the facilities if the government advice changes. 

  6. Children must be accompanied to the bathroom at all times to ensure the correct hygiene requirements are being followed.

If you are staying in a caravan or motor home with your own facilities on board. we’d ask that if you are able to use your own facilities in your unit, you do so as much as possible – this will help us manage demand and queuing.

No portable showers permitted or shower tent solutions with paddling pools etc. This is to prevent significant damage to the grass and site for the next guests. 

Campers will not be able to have any day visitors to their pitches – this will help us limit the number of people on site.

Children must be accompanied at ALL times on site. They must not roam or cycle around without and adult present always. They must never use the bathrooms alone to ensure the correct hygiene practices are being followed.

Shared Toilet & Washing up facilities

Shared facilities pose an increase risk whilst we will do our best to keep things as clean as possible this risk cannot entirely be eliminated. You use these facilities at your own risk

Hand washing and personal hygiene for you and the next user is essential to reduce the risk to yourself and others.

Washing up rooms are strictly maximum 1/2 person inside at all times, please que appropriately. Please bring your own washing up products and remove any person items when done.  Children are not allowed in the washing up room areas. There will be no shared freezers available or freezer block freezing service.

The chemical disposal point will be open – please follow hand washing

Please bring your own hand towel to use and extra soap and hand sanitiser to use around site. Whilst we will have this available on site, we’d ask campers to also bring with them their own supplies of soap and hand sanitiser and a cleaning spray and cloth if they would like to extra clean the bathroom surfaces before use.

General Site Rules

 

Noise: Please keep noise down to a minimum between 10.30pm and 7am. Anyone not abiding by these rules may be asked to leave the site. No music after 10pm. Please call this number if you have any late night noise issues – if you don’t call us we cant fix it 07564 925 712

Dogs: Please keep you dog on a lead and under control at all times. Please clean up after your dog and don’t take them into the bathrooms. Please do not leave your dog unattended on site. (dogs must be pre-booked and paid, max 2 dogs per unit). If your dog is repeatedly off the lead you will be asked to leave site.

Camping- Check in is from 12pm Check out is at 11am

Please ensure you pitch 6m away from another's tent ensuring you leave safe distances at all times. Gazebos, Awnings must be booked and pre paid. "Pup tents" are not permitted.

Walkers Cabins, Pods & B&B - Check in is from 3pm and Check out is at 10.30am. Please be considerate of other guests and keep noise to a minimum after 10.00 pm as sounds travels very easily between the cabins. Anyone not abiding by these rules may be asked to leave the site.

 

Fire pits: Keep all BBQ & Fire pits off the grass and on a stand. Off ground fire pits are permitted and must be 3 meters from your tent, not used in windy conditions, not left unsupervised and must extinguished once you go to bed. Never bring a BBQ inside your tent, cabin or awning Carbon Monoxide can kill.  Please dispose of ashes in the metal bin at the bin area. Returfing needed due to burned grass is chargeable.

Bar: Please check online for Bar opening times during your stay. Children must be with an adult in the bar. Dogs welcome in the bar on a lead. When leaving the bar please leave quietly.

 

Speed: Please keep below 10mph speed limit on site at all times for the safety of others and children playing.

Children: Must be supervised at ALL times, No riding bikes in front of the B&B entrance area as there are dangerous blind spots. No climbing trees on site under any circumstances. No bubbles or water bombs due the impact on wildlife & tent waterproofing. No ball games near the bar or B&B area (the windows are very old) 

We hope you enjoy your stay!

Ross, Aimee & The Team