The Dalesbridge Campsite & Cabins; COVID – 19 Site Guidelines & General Rules

Bookings for stays after 14th September 2020:

By law Bookings must not exceed 1 household  

or 6 people in total if from different households 

(even if booked separately)

https://www.bbc.co.uk/news/uk-54081131

Bookings for stays Prior to 14th September 2020:

As per the COVID-19 guidelines -

Bookings must not exceed 2 households  

or 6 people in total if from different households (even if booked separately)

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As per the government guidelines that are required of campsites and accommodation providers. We ask our guests to follow the government rules on social distancing, meeting as households, hand washing and isolation.

These are new processes to us all and we realise some of these guidelines may not be what we are all used to on a camping holiday we hope that you can still have a great time with your families and friends within the guidelines below and enjoy exploring this amazing area we are in.

Below are the specific requirements we have on site, by booking and staying with us you accept and commit to following the below rules in addition to our standard site rules. Failure to adhere to these rules such as turning up in groups of more than 2 households (only 1 household from the 14th of September) or 6 individuals if from more than 1 household (even in separate tents) with the intention of socialising or gathering together will mean you may be asked to leave site immediately. In certain situations, local enforcement may be called to assist. If you feel you booking is in breach of these househouse guidelines & updated legislation please email us ASAP on info@dalesbridge.co.uk

#WeAreAllInThisTogether

Please adhere to the government guidelines and restrictions as detailed below taken from .gov website

https://www.gov.uk/government/publications/coronavirus-outbreak-faqs-what-you-can-and-cant-do/coronavirus-outbreak-faqs-what-you-can-and-cant-do-after-4-july#gatherings-public-spaces-and-activities

“From July 4th You should not:

  • gather indoors in groups of more than two households (your support bubble counts as one household) - this includes when dining out or going to the pub

  • gather outdoors in a group of more than six people from different households; gatherings larger than 6 should only take place if everyone is from just two households

  • interact socially with anyone outside the group you are attending a place with, even if you see other people you know, for example, in a restaurant, community centre or place of worship

  • hold or attend celebrations (such as parties) where it is difficult to maintain social distancing

  • stay overnight away from your home with members of more than one other household (your support bubble counts as one household)”

What is a support bubble? Making a support bubble with another household
In England, if you live by yourself or are a single parent with dependent children (under18) – in other words, if there is only one adult in your home – you can expand your close support network so that it includes one other household of any size. This is called making a ‘support bubble’ and means you are able to have close contact with them as you could if they were members of your own household.

Gatherings of more than 30 people will be prohibited by law, apart from some limited circumstances to be set out in law the police can be called to enforce these regulations”

If you are from a local lock down area you will only be able to stay as one household, Please gov guideline on this matter. 

https://www.gov.uk/government/collections/local-restrictions-areas-with-an-outbreak-of-coronavirus-covid-19

Local lock down - Can I travel outside of my area?
You should not travel outside of your area to meet people other than those in your support bubble, in their homes or gardens, or indoor public places.

You can still go on holiday outside of your area, but you can only do this with people you live with (or have formed a support bubble with)."

If you are experiencing any symptoms of Covid-19 please do not come to the site and isolate as recommended by the government guidelines. If you feel unwell during your stay you must pack up and leave the site immediately and notify us via phone asap.

There will be signs and floor markings as a common sense reminder to keep two metres from other people.

Our shared facilities of toilets and washing up will be open under amended polices -please see section on shared facilities .

Names and phones numbers of all members of your party are requested prior to check in for the purpose of assisting in the track and trace programme.

If you are staying in a caravan or motor home with your own facilities on board. we’d ask that if you are able to use your own facilities in your unit, you do so as much as possible – this will help us manage demand and queuing.

Campers will not be able to have any day visitors to their pitches – this will help us limit the number of people on sites.

Children must be accompanied at ALL times on site. They must not roam or cycle around without and adult present always. They must never use the bathrooms alone to ensure the correct hygiene practices are being followed.

Contactless check in –The balance of any money due for your stay will be taken before your arrival. Please follow the signs on entrance for check in procedures.

Shared Toilet & Washing up facilities

Shared facilities pose an increase risk whilst we will do our best to keep things as clean as possible this risk cannot entirely be eliminated. You use these facilities at your own risk

Shared facilities will be cleaned more frequently and a schedule of cleaning times will be posted on the notice board.

Hand washing and personal hygiene for you and the next user is essential to reduce the risk to yourself and others.

Washing up rooms are strictly maximum one person inside at all times, please que appropriately. Please bring your own washing up products and remove any person items when done.  Children are not allowed in the washing up room areas. There will be no shared freezers available or freezer block freezing service.

Children are not allowed to fill from the water taps or use the chemical toilet disposal points. This is to ensure correct social distancing is in place and hygiene are followed.

The chemical disposal point will be open – please follow hand washing & social distancing guidance;

Please bring your own hand towel to use and extra soap and hand sanitiser to use around site. Whilst we will have this available on site, we’d ask campers to also bring with them their own supplies of soap and hand sanitiser and a cleaning spray and cloth if they would like to clean the bathroom surfaces before use.

UPDATED 1st September

Shower Opening times 

Showers open: 8am - 11am & 4pm- 7pm (6 Block)

After careful consideration we have increased the shower opening times to twice a day from 8 -11am & 4-7pm. 

Showers are on restricted timings due to increased COVID-19 risk in humid moist environments. The reduction in this higher risk environment enables the team to safely clean the facilities more frequently through the day. Thanks for your cooperation and support. 

This is to reduce the risk of steam contamination and risk to the next user within the bathrooms during busy times and enable more frequent cleaning.

Our toilets are self-contained rooms that give you privacy to wash with hot water and a sink if the showers are closed. 

After each use please ensure you wash your hands thoroughly and leave the toilet door OPEN using the magnetic door holder. Toilet doors must be left open when not in use to ventilate the space.

Children must be accompanied to the bathroom at all times to ensure the correct hygiene requirements are being followed.

2 m social distancing queuing is in place (bring a brolly) our queues are in the fresh air outside; please queue at the marked point.

Bar and Pizza Oven

The bar will be open on certain days (as per your welcome email advised before you arrive) with appropriate social distancing measure in place. You will be advised of these and Pizza Oven bookings before you stay.

General Site Rules

Please see listed below our general site rules that must be followed in addition to the COVID-19 measure detailed above.

Noise: Please keep noise down to a minimum between 10.30pm and 7am. Anyone not abiding by these rules may be asked to leave the site. No music after 10pm. Quiet after 11pm

Dogs: Please keep you dog on a lead and under control at all times. Please clean up after your dog and don’t take them into the bathrooms. Please do not leave your dog unattended on site. (dogs must be pre-booked and paid, max 3 dogs per unit).

Camping- Check in is from 12pm Check out is at 11am

Please ensure you pitch 6m away from another's tent ensuring you leave safe distances at all times. Gazebos, Awnings must be booked and pre-paid.

Walkers Cabins - Check in is from 3pm and Check out is at 10.30am. Please be considerate of other guests and keep noise to a minimum after 10.00 pm as sounds travels very easily between the cabins. Anyone not abiding by these rules may be asked to leave the site.   

Keep all BBQ's off the grass and on a stand. Please ensure you BBQ is a safe distance from yours and others tents ( at least 3 meters). Never bring a BBQ inside your tent, cabin or awning Carbon Monoxide can kill. Campers are free to bring off ground BBQ's. Off ground fire pits are permitted and must be 3 meters from your tent, not used in windy conditions, not left unsupervised and must extinguished once you go to bed.  Please dispose of ashes in the metal bin at the bin area.

Do not remove any dry stone wall stones for you bbq or fire pit, if you need brick etc please contact the on duty phone. 

Please sort your recycling and manage you rubbish accordingly. Large items such as tents or broken chairs, airbeds etc can be disposed of for £10 per item contact on duty mobile to do this. Please do not leave them in or by the bin. The bins are monitored by CCTV

Children must be supervised at all times, please no climbing trees, dry stone walls or cycling in the area in front of reception.

Please check the notice board or with reception for Bar opening times during your stay. Children must be with an adult in the bar. Dogs welcome in the bar on a lead. When leaving the bar please leave quietly.

Please keep below 10mph speed limit on site at all times for the safety of others and children playing.

We hope you enjoy your stay!

Ross, Aimee & The Team